Terms and conditions

IMPORTANT
Before using this website – satorilaser.bg, it is necessary to read the following information:

Disclaimer
Please read carefully the following “General Terms”, legal provisions and information. Use of the website implies that you agree to the current general terms and legal provisions and fully understand the information provided here.
Do not use this website if you do not agree with these provisions (referred to below as “GENERAL TERMS”) or if you do not understand the meaning of the current information.

I. INFORMATION ABOUT THE WEBSITE
This website satorilaser.bg is the property of the limited liability company “Skin Studio EOOD” – a Bulgarian legal entity, registered under the laws of the Republic of Bulgaria, entered in the Commercial Register.
1.1. “Skin Studio EOOD”, referred to in short as Satori, is a company with registered office, management address and correspondence address: Bulgaria, Sofia, 131 Vitosha Blvd. UIC 205826224.
1.2. You may contact Satori at the above address, by phone 0882 900 999 or by email – info@satorilaser.bg. Calls are charged at the rate of a standard telephone conversation for all operators.
The parties to this agreement are “Skin Studio” EOOD on one side and every consumer who has accessed the Satorilaser.bg website.

II. USE OF THE WEBSITE
The database of data (materials) is provided on this Website (referred to here as “Site”) for internet users, solely for the purpose of information.
You are authorised only to view the materials posted on this Site, solely and only for your personal use, subject to the conditions set out below.
In the event of copying materials from this Site, you must preserve all indications of copyright and ownership contained in the original materials.
3.1. The following shall be considered a violation:
modification of the materials on this site in any way and by any means;
public display, posting or distribution; Contrary to the current “General Terms” in no way may the materials contained in this “Site” be used on another website or computer network, for whatever purpose it may be. Contrary to the current “General Terms” in no way may the materials contained in this “Site” be used on another website or computer network, for whatever purpose it may be.
Contrary to the current “General Terms” in no way may the materials contained in this “Site” be used on another website or computer network, for whatever purpose it may be.
The user of this “Site” declares that they are familiar with the current terms of use and any active action on their part, including clicking/pressing/selecting an electronic link or advertising banner, as well as saving passive behavior after the site satorilaser.bg has loaded in the browser, constitutes an electronic declaration that they agree to the current terms of use in substance.
All copyright to the materials on the site and to the site itself are protected under the Copyright Act.

III. INFORMATION FROM THE USER
When users post or publish any materials, information or other form of communication on this “Site”, they are immediately considered non-confidential and non-personal.
The owners of the site and the third parties authorised by them may freely:
2.1. Copy;
2.2. Distribute;
2.3. Reference;
2.4. Incorporate and use in any other way the entire information, images, sound, text and others (referred to here) for one specific or all possible commercial and non-commercial purposes.
Users are prohibited from publishing or transmitting to and from this “Site” any unlawful, threatening, defamatory, obscene, unethical, pornographic, uncensored or other materials that violate any applicable law or regulation.

IV. RIGHTS AND OBLIGATIONS OF USERS OF THIS SITE
Users agree that by using whatever services offered by this “Site”, they are deemed to have understood and accepted the General Terms of Use.

V. LIMITATION OF WARRANTY
The materials available on this site should be accepted as they are, without any additional warranties of any kind, express or implied. There is a possibility that the materials on this “Site” may be inaccurate, incomplete or outdated.

VI. LIMITED LIABILITY
The owners of the site, their technical executors and all third parties associated with them mentioned in this “Site” shall in no way be liable for any damages – arising from use or inability to use; or as a result of use of this site; or due to the use of other websites linked through this site; or due to information and materials placed on any or all such sites, regardless of whether the damages are based on contract, warranty, tort or any other legal practice and regardless of whether there was prior warning of the possibility of such damages.

VII. PAYMENT
7.1. The client may make payments through the Platform after selecting the desired Products and/or Services, following the steps indicated on the Platform.
7.2. The client is obliged and responsible for ensuring that all data provided to Satori in connection with payment are correct, complete and accurate as of the date of execution.
7.3. By making a payment, the Client authorises Satori to contact them in any possible way, as this is implied in connection with the payment being made.
7.4. The Seller has the right to refuse to fulfil (to cancel) the consequence of the payment being made, following notification of the Client. Cancellation of the payment does not entail any liability or subsequent obligation on the part of either party towards the other in connection with it and neither of them has the right to claim from the other compensation for the cancellation, except in the following cases:
a. non-acceptance by the bank-issuer of the Client of the transaction in the case of online payment;
b. execution of the parallel transaction which did not lead to the receipt of funds in the Seller’s account in the case of on-line payment;
c. the data provided by the Client on the Platform are incomplete and/or incorrect.

VIII. RETURN AND EXCHANGE
8.1 The client has the right to refuse receipt of the paid service or product, as well as to return the same for exchange within 14 days of payment. The right of refusal allows the consumer not to owe compensation or penalty. In the event that the ordered service or product is refused after the expiry of this period, the Platform has no obligation to refund the remuneration paid.
8.1.1. The delivered product/service clearly does not comply with the payment made by the Client.
8.2.1. A request for a refund of the amount paid shall be submitted in writing to Satori’s email address for correspondence, within 14 days from the date of payment. The request must contain: the three names of the client/account holder, contact telephone number, personal bank account number of the client, to which the amount paid by the client is to be refunded.
8.3. The refusal shall be made by sending an email to the Platform with the text: “exercising the right of withdrawal from the order”.
8.4. The client has no right to receive the amount paid if, within the 14-day period from the date of payment, they have used the service for which they paid.

IX. PRODUCTS/SERVICES FOR WHICH THE CLIENT HAS NO RIGHT OF WITHDRAWAL
9.1. The client has no right to withdraw from the concluded Agreement in the following cases:
a. when providing services where the service is fully provided and its performance has started with the express prior consent of the Client and confirmation on their part that they know they will lose their right of withdrawal once the contract has been fully performed by the Seller;
b. when delivering products or services whose price depends on fluctuations in the financial market which cannot be controlled by the Seller and which may occur during the period for exercising the right of withdrawal;
c. when delivering products which, due to their nature, may impair their quality or have a short shelf life;
d. when delivering sealed goods which are unsealed after delivery and cannot be returned for reasons related to hygiene or health protection;
e. when delivering goods which, after being delivered, have by their nature been mixed with other goods and cannot be separated;

X. APPLICABLE LAWS
This “Site” is administered in accordance with the laws of the Republic of Bulgaria. The use or export of materials from this “Site” which would violate Bulgarian and international laws and regulations is not permitted. The current “General Terms” and legal provisions shall be governed and interpreted in accordance with the laws of the Republic of Bulgaria, regardless of any conflict of laws and independently of whether there is an advance warning of possible similar damages.
All matters not regulated by the current General Terms shall be governed by the provisions of the applicable legislation of the Republic of Bulgaria.

XI. GENERAL PROVISIONS
The owners of this “Site” have the right to change and revise the current “General Terms” and legal provisions at any time by updating this text.
It is advisable to visit this page periodically to review the current “General Terms” and legal provisions as they are binding on you for information purposes.
Some interpretations of the current “General terms” and legal provisions may be replaced by other specified legal notes or provisions placed on certain pages or graphs of this “Site”.

Note.
All visitors to this “Site” must read the following provisions and comply with them, as well as with all applicable laws:
You have the right to link to, but not to reproduce verbatim, the content of this “Site”.
You have no right to add browsers or whatever frames around the content of the site.
You have no right to interpret or discuss your links with this “Site”.
You have no right to provide false information about the products or services offered on this “Site”.
You have no right to use the logo or other registered marks that are the property of the owners of this “Site” without express permission.
Content that might be considered unlawful, offensive or insulting may not be placed.
Satori Laser Hair Removal Centre
All rights reserved!

GENERAL TERMS FOR GIFT CARD

Gift cards at Satori laser centre may be redeemed only at our physical location at 131 Vitosha Blvd., Sofia.
Gift cards may not be used to purchase another gift card.
Promotional offers or discounts do not apply when purchasing a Gift card.
The Gift card is non-refundable and the value paid is non-refundable.
If the balance of your Gift card(s) does NOT cover the total amount of services, the remainder of the amount for services can be paid by another method of payment.
We cannot replace cards that are lost or stolen.