Help Center
Help Center
Frequently Asked Questions
Can I purchase a treatment on the website?
You can purchase treatments for all our services on satorilaser.bg. Choose between 1, 3 or 6 sessions. Select “Buy Treatments” from the menu, choose the desired service and follow the payment steps. Within 24 hours you will receive an email confirmation and invoice.
Can I purchase a treatment as a gift voucher?
You can purchase a gift treatment on the SATORI website. Choose a specific treatment or a gift voucher worth between 100 and 700 BGN. After purchase, you are welcome to visit SATORI to collect your gift voucher in a stylish presentation.
Can I book an appointment on the website?
You can create a profile on the SATORI website and book your appointment. You will receive an email confirmation of your reservation. If this is your first visit, please expect a call from our team.
Can I book an appointment for consultation only?
On your first visit to SATORI you receive a free consultation, regardless of whether a treatment follows.
How can I pay for treatments?
At SATORI you can pay by cash, card or TBI. You can also prepay for treatments via the satorilaser.bg website.
How can I purchase promotional packages?
Promotional packages can be purchased on satorilaser.bg or in person at SATORI. You can pay the full amount or make a partial advance payment for the final instalment of the relevant subscription.
Can I cancel a reservation?
You can cancel your reservations via the satorilaser.bg website or by phone: 0882 900 999. Please contact us at least 24 hours before your scheduled treatment.
Do you have parking?
SATORI has 3 parking spaces — 2 at 131 Vitosha Blvd, marked with signs (directly in front of SATORI), and 1 at 53 Petko Karavelov Blvd (50 m from SATORI).
How can I contact you?
You can contact us in several ways: Phone: 0882 900 999 | Email: info@satorilaser.bg | Social media: facebook.com/satorilaser.bg | instagram.com/satorilaser.bg | Viber: 0878 994 070
How can I get to you by public transport?
You can reach SATORI by tram — stop “Chitalishte Petar Beron”, lines 1 and 6. By bus (102, 76, 74) and trolley (7, 8) — stops “Yuzhen Park” and “Ivan Vazov”. By metro — “Evropeyski Sayuz” and “NDK”.
Where can I see my remaining treatments?
For information about remaining treatments, appointments, prices and more, contact us at 0882 900 999. You can also find this information in your personal profile on satorilaser.bg.
For how long can I use my subscription?
Subscriptions at SATORI are open-ended with no expiry. Once a subscription is completed, you retain the subscription price for future visits.
What will the price be after completing my subscription?
After completing a subscription you can continue at the same subscription price.
Can I transfer my subscription?
If you are unable to continue your treatments for a valid reason, you may transfer your subscription to a family member or friend.
Can I share a subscription?
It is possible to share a subscription between you and a family member or friend.
Can I receive appointment reminders?
Treatments at SATORI are performed at set intervals. If you have not booked an appointment, you will receive an automatic reminder. For laser hair removal, the reminder is sent 5 days before your scheduled date, giving you at least 5 days to book.
Can I opt out of reminder messages?
If you do not wish to receive reminder messages, you can opt out by calling 0882 900 999 or through the settings in your personal profile on satorilaser.bg.
Where can I see current promotions?
Current promotions can always be found on satorilaser.bg under “Promotions”. For discount information call 0882 900 999.
Where can I see the prices?
All prices can be found on satorilaser.bg in the “Prices” menu. Current discounts are under “Promotions”.
What treatments do you offer?
At SATORI you can benefit from laser hair removal, hydrodermabrasion facial treatments, and body treatments — anti-cellulite and firming body treatments with PrimeX.
Is a consultation available in English?
At SATORI our specialists can conduct consultations in both Bulgarian and English.
Do you have an English version of the website?
The SATORI website is also available in English.
What are your opening hours?
Our opening hours are daily from 09:00 to 20:00.
Which days of the week are you open?
SATORI is open every day, Monday to Sunday.
What is your address?
You can find us at 131 Vitosha Blvd, Sofia.
Do I need to book or can I walk in?
An appointment is required. Book by calling 0882 900 999 or via satorilaser.bg using the “Book Appointment” menu.
What is laser hair removal?
Lasers produce a single wavelength of light with a highly concentrated beam targeting the melanin in the hair follicle, making them far more effective for hair removal. IPL equipment produces broad-spectrum multi-wavelength light — it is not a laser and cannot be focused into a concentrated beam.
What is the difference between IPL and laser hair removal?
Lasers produce a single wavelength of light with a highly concentrated beam targeting the melanin in the hair follicle. IPL devices are not lasers — they produce a broad spectrum of wavelengths and cannot be focused into a concentrated beam. Since various wavelengths are dispersed at different depths, only some are effective at reducing hair. IPL light penetration is superficial and thick hairs cannot be treated effectively. The laser works with energy many times more powerful than IPL.
How many sessions are needed for complete hair removal?
This varies individually, but you will notice impressive results from your very first session. For women typically 5–7 sessions are required and for men 6–8, for complete hair removal. Intervals vary: face 30–40 days, legs 60–90 days. As sessions progress the intervals increase gradually into maintenance. At SATORI you will receive an individual consultation with our specialist, who will advise on the number of sessions for your specific case.
Why is it important to shave before laser hair removal?
It is strongly recommended to shave the treatment area, as any hair above the skin surface will block the laser from reaching the hair follicle — this is essential for an effective treatment. Shave 12–24 hours before the session.
Is laser hair removal suitable in summer?
At SATORI we use the highest-class laser equipment from Alma Lasers. The highly effective and safe Soprano Titanium laser treats all skin types without any issues, including tanned skin.
Is laser hair removal painful?
There is no cause for concern. The latest systems, such as the Soprano Titanium laser, are practically painless. Most clients feel only a slight warming sensation in the area being treated. If you are overly sensitive to pain you may feel slight discomfort. At SATORI we use the most powerful diode laser on the market. Its innovative technology and cooling system create the conditions for a fast, painless treatment.
How long do laser hair removal results last?
Results vary depending on your hair and skin type. Proper preparation and aftercare also affect the longevity of results. Laser hair removal can eliminate up to 90% of all unwanted hair. For long-lasting results, maintenance treatments once a year or two are recommended when more than 10% regrowth is observed.
What is the minimum age for laser hair removal?
There is no specific minimum age, but it is important to wait until after puberty before starting laser hair removal. Generally 14 years is the earliest age at which people can begin. Hormonal changes during puberty could affect results. If you are under 18, a parent or guardian must accompany you on your first visit.
How do I prepare for laser hair removal?
To prepare for laser hair removal, avoid plucking and waxing for 30 days before the treatment. Shave the area 12–24 hours before the session, but do not apply lotions, moisturisers or sunscreen. In the days before, avoid medications such as blood thinners, NSAIDs, dyes and photosensitising drugs. If you are unsure whether your medication could affect the treatment, contact us and we will advise.
Can I start laser hair removal if I am pregnant?
It is best to play it safe and avoid laser hair removal during pregnancy. There is no evidence to suggest it is harmful, but no long-term studies have been conducted on the laser’s effect on the unborn child. We do not recommend laser hair removal during pregnancy.
Are there body areas where laser hair removal cannot be done?
Laser hair removal can be performed on any part of the body except the eyelids. The most popular treatment areas are the legs, back, arms, chest, upper lip, underarms and bikini zone. You can also treat the ears, nose, scalp and forehead. Our specialists are always available to advise on specific zones and expected results.
I have dark skin. Can I have laser hair removal?
Anyone can start laser hair removal regardless of skin colour or hair type. People with light skin and dark hair tend to see faster results. At SATORI we use the Soprano Titanium laser, which effectively treats all skin types including darker skin.
Are there side effects of laser hair removal?
Side effects are minimal — this is one of the main advantages of laser hair removal. Some people experience temporary redness, itching and swelling immediately after the treatment — a sign of an effective treatment. These typically disappear within a few hours and can be soothed with aloe vera. In rare cases, marks or blisters may appear, but usually only in those who do not follow the correct aftercare.
Can I have laser hair removal during my period?
There are no contraindications to laser hair removal during your period. You will need to wear a tampon and the treatment can proceed normally. Please note that skin sensitivity is heightened during this time.
How long do laser hair removal sessions take?
At SATORI we use the Soprano Titanium diode laser, offering fast, painless treatments with long-lasting results. Session duration depends on the treatment area: small zones (face, underarms) take around 5 minutes; arms, intimate zone, abdomen and back around 30 minutes; legs around 40–50 minutes. Combinations extend the session. Contact us to find out how long to allow.
Can I exercise on the same day as laser hair removal?
You can exercise before the treatment, but we do not recommend intense training immediately after. It is not ideal for the treated area to sweat. Avoid hot showers, saunas and steam baths for 24 hours after the treatment.
What if I am taking medication?
Inform your therapist if you have taken any medication within 7 days before the treatment. Some medications can cause photosensitivity, which could lead to an unwanted skin reaction such as hyperpigmentation or burns.
Can laser hair removal remove white/grey hairs?
Laser hair removal cannot remove white or grey hairs. The laser targets melanin in the hair follicle — white/grey hairs contain no melanin and cannot be deactivated. Blonde hairs, however, can sometimes be treated.
What to expect after a laser hair removal treatment?
After the treatment you can return to your normal daily activities. Within 14 days you will notice the hairs beginning to shed — do not remove them during this interval. Shave the area immediately before your next session.
Do I need to use sun protection?
After a treatment we recommend applying SPF50 sun protection carefully to all treated areas. Reapply every two hours when outdoors.
Can fair/blonde hairs be treated?
The Alma Soprano Titanium laser can treat both dark and light hairs. At your first visit our specialist will assess the number of sessions needed and the effectiveness of the treatment for your hair type.
Can I have laser hair removal with varicose veins?
Please consult your GP regarding your condition. In some cases we can treat an area with varicose veins; in others the discomfort may be too strong and it may not be possible.
Can I have laser hair removal if I have acne?
You can have laser hair removal in areas where you have acne. You may feel more discomfort during the treatment. Laser treatment can also improve the appearance of the skin by removing hair and reducing oil production.
Can I have laser hair removal with skin conditions — vitiligo, eczema, psoriasis, etc.?
It is not advisable to have laser hair removal if you have any of the above skin conditions. Laser treatment, even in an area without active symptoms, may trigger a spread of the condition.
Can I have laser hair removal if I have tattoos?
You can have laser hair removal in areas around the tattoo, but not over it. If the laser contacts the tattoo it will cause burning and damage the tattoo. Our specialists will cover tattoos before the treatment.
Can I have laser hair removal after a chemical peel?
If the area to be treated with laser has undergone a chemical peel less than 2 weeks before the treatment, the laser hair removal will need to be postponed.
Can I have laser hair removal if I have moles?
Moles are common skin formations that must not be treated with a laser. Before the treatment our specialists will cover moles with a white pencil and a sticker to prevent laser exposure. If a mole shows any reaction, please contact our specialist or a dermatologist.
Can I shower after laser hair removal?
We recommend not showering immediately after the treatment, and when you do, to use cool water. Avoid heating treatments and hot showers for 24 hours after the treatment.
Can I apply body lotions after laser hair removal?
We recommend moisturising with natural products. Coconut oil or aloe vera are excellent choices. If you expose the treated area to sunlight, apply SPF50 sun protection.
How to remove facial hair between sessions?
Facial hair should only be removed by shaving or trimming between sessions. Our specialists recommend using a trimmer for precision, or trimming with scissors.
Can I shape or remove my beard with laser hair removal?
Laser hair removal is suitable for both female and male faces. With the Soprano Titanium diode laser, men can remove their beard entirely or shape it to their preference.
Can I have laser hair removal while breastfeeding?
You can start laser hair removal while breastfeeding, but we recommend waiting until you have stopped, as hormones are still normalising during this period. Please consult our specialists.
Can I have laser hair removal while taking vitamins?
Vitamins are not a problem for laser hair removal provided they do not exceed the standard daily dose. If you are taking a higher dose, a photosensitivity test can be performed and our specialists can advise.
Can I use self-tanner during laser hair removal?
You cannot use self-tanner during a laser hair removal course. At least 30 full days must have passed since the last application of such products.
I have PCOS. Does it affect laser hair removal results?
Polycystic ovary syndrome increases testosterone production, which is directly linked to body hair. When the condition is managed with medication and/or supplements, laser hair removal is effective.
I have elevated testosterone. Does it affect laser hair removal?
Elevated testosterone in women leads to increased body hair (Hirsutism) — hair growth in areas atypical for the female body (e.g. beard, areolas). When levels are managed, laser hair removal is effective.
Can I have facial laser hair removal with braces?
Laser hair removal is not a problem if you have braces. During the treatment we will place a cotton pad between your teeth and lip to minimise contact between the laser beam and the braces. For all other body areas there are no restrictions.
Can I go swimming after laser hair removal?
Avoid swimming pools for at least 24 hours after a treatment. Pool water is treated with chlorine and strong disinfectants, which could cause allergic reactions or skin irritation in the treated area.
Can I have sexual intercourse before/after an intimate area treatment?
We recommend avoiding sexual intercourse 24 hours before and after an intimate area treatment. The treatment itself may feel more uncomfortable if preceded by sexual activity. The skin in this area is sensitive and needs protection.
Should I apply specific cosmetics after the treatment?
After laser hair removal, as with any cosmetic treatment, it is important to care for your skin. Moisturisation is essential. Use natural oils and creams, and apply SPF50 when exposing the area to sunlight.
Is laser hair removal possible (e.g. armpits) with a breast adenoma?
Adenomas are benign. Laser hair removal would not negatively affect a breast adenoma — it is not contraindicated. SATORI encourages regular medical check-ups.
Who can have an Alma PrimeX treatment?
Suitable candidates are those with a body mass index of 30 or less (BMI ≤30).
How many RF sessions are needed? How many RF+US sessions?
RF — 8–10 treatments or until the desired result is achieved. RF+US — 4–6 treatments or until the desired result. There is a sustained after-effect lasting up to 3 months.
At what intervals are treatments performed?
RF — once a week. RF+US — once a week.
Is the treatment painful?
The treatment is painless.
What does the treatment feel like?
A comfortable, deep warming sensation in the area.
Are there any side effects?
The treatment has no side effects. You may notice some redness (erythema) which will subside within 24 hours.
Is there a recovery period?
There is no recovery period. You can return to your normal daily routine immediately.
Can I have treatments in summer?
The treatment can be performed year-round.
Can I expose myself to sunlight?
You can expose yourself to sunlight, but prolonged exposure is not recommended. It is advisable to avoid overheating the treated area.
What should I do between treatments?
Between treatments drink at least 3 litres of water daily. Maintain a healthy diet and an active lifestyle. Combining the treatments with balanced nutrition and exercise will enhance the results.
Can I exercise before and after the treatment?
Exercise is possible and is actually recommended. Physical activity promotes blood circulation and lymphatic drainage.
Can I visit a sauna or steam bath after the treatment?
It is advisable to avoid other heating treatments for 24 hours after the treatment.
Can I have a massage after the treatment?
We recommend massage — especially those focused on lymphatic drainage.
Can I eat after the treatment? How soon after?
We recommend drinking water after the treatment, physical activity and massage.
Can I drink water before/after the treatment?
You can drink water before and after the treatment. It is advisable to increase your water intake — at least 3 litres per day.
What does the treatment involve?
The treatment is performed with a warming applicator. The treatment area is coated with oil for better skin contact. You will feel warmth and a pleasant massage sensation.
Is it safe?
The treatment is non-invasive and completely safe.
I have a skin condition. Can I have a PrimeX treatment?
We cannot perform a PrimeX treatment if there is a skin condition in the treatment area.
Can I have PrimeX with a tattoo?
PrimeX treatments can be performed even when there is a tattoo in the treatment area.
Can I have a treatment if I have a scar in the treatment area?
We can treat an area with a scar. We cannot treat if the scar is from a recent operation. Please consult our specialist in clinic.
Can I have PrimeX with varicose veins?
We can treat over veins that are not painful or raised.
Can I apply creams in the treatment area?
It is advisable not to have any creams or cosmetics applied to the treatment area before your visit.
Can I have laser hair removal and PrimeX on the same day?
You can have laser hair removal and PrimeX on the same day on different areas.
Can I have a facial treatment on the same day as PrimeX?
Yes, you can have facial treatments on the same day as a PrimeX treatment.
Can I combine PrimeX with other treatments?
Yes, you can combine PrimeX treatments with massage, exercise and other activities.
Which areas can be treated?
You can treat the abdomen, flanks, thighs, buttocks and back rolls.
How many areas can be treated with PrimeX in one day?
We can treat up to 3 areas in one day.
Is ultrasound safe?
Alma PrimeX is innovative, time-perfected technology. There are no contraindications to its use and no side effects.
Can I have a treatment with metal implants or prosthetics?
We do not recommend PrimeX treatments if you have metal prosthetics or implants.
Can I have a treatment during my period?
You can have a PrimeX treatment during your period.
Can I have a treatment if I am pregnant?
PrimeX treatments are not performed during pregnancy.
How long after birth can I start PrimeX?
You can start PrimeX treatments 6 months after giving birth, provided you are not breastfeeding.
Can I have PrimeX while breastfeeding?
We cannot perform treatments while you are breastfeeding.
Can PrimeX help tighten the stomach after pregnancy?
PrimeX can be your ally in tightening and improving the appearance of your abdomen after pregnancy.
Can PrimeX be used on the face?
PrimeX treatments are not performed on the face.
How long after surgery can I have PrimeX?
If you have had surgery or specific treatment, we recommend a free consultation with our specialist.
Can I have PrimeX after liposuction?
PrimeX can be an excellent method for maintaining liposuction results. Please consult our specialist for more information.
Can I have PrimeX with an autoimmune condition?
If you have a skin condition in the treatment area, we cannot perform a PrimeX treatment.
When will I see results?
The PrimeX treatment features a sustained after-effect. Results will be visible both between sessions and you will continue to see improvement for up to 3 months after completing the course.
How many courses per year?
You can do 2 courses per year — 4–6 sessions with RF+US and 6–10 with RF.
Are maintenance treatments with PrimeX necessary?
Maintenance treatments are recommended and possible. Please consult our specialist after completing your PrimeX course.
Is PrimeX suitable for men?
The treatment is suitable for both men and women.
Is there an age restriction for PrimeX?
The recommended minimum age for starting PrimeX treatments is 20+.
What are the contraindications for PrimeX?
• High cholesterol (triglycerides) • High insulin levels (diabetes) — metabolic disorders • Hormonal disorders (e.g. unregulated elevated oestrogen) • Impaired liver and/or kidney function • Poor blood circulation • Metal implants in the treatment area • Oncological conditions • Pregnancy • Infections • Varicose veins stage IV • Skin disorders — psoriasis • Epilepsy • Multiple sclerosis • Thrombophlebitis • Hernia in the area • BMI over 30
Is hydrodermabrasion safe?
Yes. Hydrodermabrasion is completely safe. It is a non-invasive treatment that uses natural, non-aggressive products to safely exfoliate, hydrate and revitalise your skin.
How many treatments are needed?
At a free consultation with our therapists you will receive a personalised recommendation for the number of treatments suited to your skin’s needs. We offer open-ended subscriptions of 4 or 6 sessions.
At what intervals are treatments performed?
Visit intervals will be discussed with our specialists and tailored to achieving the desired results. The standard recommendation is monthly treatment.
When will I see results?
Results are immediate — your skin will be refreshed and radiant right after the treatment. With cumulative sessions you will see progressive improvement in your skin’s condition.
Are there any side effects?
No. There are no side effects. You can return to your daily activities immediately. In rare cases with more sensitive skin you may notice some redness in the area, which will disappear within 12 hours.
Is hydrodermabrasion suitable for acne-prone skin?
We recommend the treatment be performed when acne is not active.
Can I have hydrodermabrasion while taking Roaccutane?
If you are taking Roaccutane, the treatment cannot be performed. You can book an appointment at the earliest 1 month after the last oral dose.
Can I combine hydrodermabrasion with other treatments?
Hydrodermabrasion is a treatment that in itself cleanses, hydrates and revitalises the skin. It is an excellent foundation for subsequent aesthetic treatments.
Can I have hydrodermabrasion and laser hair removal on the same day?
It is possible. Hydrodermabrasion is a foundation for most aesthetic treatments. If both treatments are in the same area, we recommend consulting our specialist.
What should I be careful about before a DermaClear treatment?
You must not have been taking vitamin A or using cosmetics containing vitamin A before the treatment. If taking Roaccutane orally, 30 days must have passed since the last dose. If using Roaccutane as a face cream, 2 weeks must have passed since the last application. Exfoliation or use of acids is not recommended 2 weeks before the treatment.
Should I use sun protection after DermaClear?
We recommend daily use of SPF50 sun protection, regardless of whether you have undergone a DermaClear treatment.
How long does the treatment take?
The treatment takes between 30 and 50 minutes.
I am pregnant. Can I have hydrodermabrasion?
We do not recommend the treatment for pregnant women.
I am breastfeeding. Can I have hydrodermabrasion?
We do not recommend the treatment for breastfeeding women.
I have an active herpes sore. Can I have hydrodermabrasion?
It is possible if we avoid the affected area, but we recommend waiting until the sore has healed.
Can I purchase a treatment on the website?
You can purchase treatments for all our services on satorilaser.bg. Choose between 1, 3 or 6 sessions. Select “Buy Treatments” from the menu, choose the desired service and follow the payment steps. Within 24 hours you will receive an email confirmation and invoice.
Can I purchase a treatment as a gift voucher?
You can purchase a gift treatment on the SATORI website. Choose a specific treatment or a gift voucher worth between 100 and 700 BGN. After purchase, you are welcome to visit SATORI to collect your gift voucher in a stylish presentation.
Can I book an appointment on the website?
You can create a profile on the SATORI website and book your appointment. You will receive an email confirmation of your reservation. If this is your first visit, please expect a call from our team.
Where can I see my remaining treatments?
For information about remaining treatments, appointments, prices and more, contact us at 0882 900 999. You can also find this information in your personal profile on satorilaser.bg.
Where can I see current promotions?
Current promotions can always be found on satorilaser.bg under “Promotions”. For discount information call 0882 900 999.
Where can I see the prices?
All prices can be found on satorilaser.bg in the “Prices” menu. Current discounts are under “Promotions”.
Do you have an English version of the website?
The SATORI website is also available in English.
How can I pay for treatments?
At SATORI you can pay by cash, card or TBI. You can also prepay for treatments via the satorilaser.bg website.
How can I purchase promotional packages?
Promotional packages can be purchased on satorilaser.bg or in person at SATORI. You can pay the full amount or make a partial advance payment for the final instalment of the relevant subscription.
Can I purchase a treatment on the website?
You can purchase treatments for all our services on satorilaser.bg. Choose between 1, 3 or 6 sessions. Select “Buy Treatments” from the menu, choose the desired service and follow the payment steps. Within 24 hours you will receive an email confirmation and invoice.
Can I purchase a treatment as a gift voucher?
You can purchase a gift treatment on the SATORI website. Choose a specific treatment or a gift voucher worth between 100 and 700 BGN. After purchase, you are welcome to visit SATORI to collect your gift voucher in a stylish presentation.
What is alexandrite laser hair removal?
Alexandrite laser hair removal is a method for the long-term reduction or removal of unwanted hair, using an alexandrite laser — a type of medical laser with a wavelength of 755 nanometres. This wavelength is optimal for targeting the melanin (pigment) in the hair, making the treatment highly effective on light skin with dark hair. Here is how it works: the laser beam is directed at the treatment area; the laser energy is absorbed by the melanin in the hair; and the heat destroys the hair follicle without damaging the skin.
Which alexandrite laser do you use at SATORI?
Candela GentleLase Pro is a state-of-the-art, latest-generation alexandrite laser, recognised worldwide as one of the most effective and safest technologies for long-lasting hair removal. Combining power, precision and comfort, this laser delivers exceptional results for both women and men. What makes GentleLase Pro so special? The alexandrite wavelength (755 nm) — ideal for light to medium skin phototypes (I–III), guaranteeing maximum absorption by the melanin in the hair. The Dynamic Cooling Device (DCD) — a patented technology that protects the skin with a short cryogen spray immediately before each pulse, ensuring comfort and safety. Speed and efficiency — with a larger applicator (up to 18 mm), the treatment is fast and covers larger areas in less time. Clinically proven effectiveness — visible hair reduction after the very first treatments and long-lasting results after a full course.
What is the difference between IPL and laser hair removal?
Lasers produce a single wavelength of light with a highly concentrated beam targeting the melanin in the hair follicle. IPL devices are not lasers — they produce a broad spectrum of wavelengths and cannot be focused into a concentrated beam. Since various wavelengths are dispersed at different depths, only some are effective at reducing hair. IPL light penetration is superficial and thick hairs cannot be treated effectively. The laser works with energy many times more powerful than IPL.
How many sessions are needed for complete hair removal?
This varies individually, but you will notice impressive results from your very first session. For women typically 5–7 sessions are required and for men 6–8, for complete hair removal. Intervals vary: face 30–40 days, legs 60–90 days. As sessions progress the intervals increase gradually into maintenance. At SATORI you will receive an individual consultation with our specialist, who will advise on the number of sessions for your specific case.
Why is it important to shave before laser hair removal?
It is strongly recommended to shave the treatment area, as any hair above the skin surface will block the laser from reaching the hair follicle — this is essential for an effective treatment. Shave 12–24 hours before the session.
Is alexandrite laser hair removal suitable in summer?
Avoid sun exposure and tanning beds for at least 3–4 weeks before the treatment. The skin should be as light as possible, to avoid the risk of burns or pigmentation.
Is laser hair removal painful?
There is no cause for concern. The latest systems, such as the Soprano Titanium laser, are practically painless. Most clients feel only a slight warming sensation in the area being treated. If you are overly sensitive to pain you may feel slight discomfort. At SATORI we use the most powerful diode laser on the market. Its innovative technology and cooling system create the conditions for a fast, painless treatment.
How long do laser hair removal results last?
Results vary depending on your hair and skin type. Proper preparation and aftercare also affect the longevity of results. Laser hair removal can eliminate up to 90% of all unwanted hair. For long-lasting results, maintenance treatments once a year or two are recommended when more than 10% regrowth is observed.
What is the minimum age for laser hair removal?
There is no specific minimum age, but it is important to wait until after puberty before starting laser hair removal. Generally 14 years is the earliest age at which people can begin. Hormonal changes during puberty could affect results. If you are under 18, a parent or guardian must accompany you on your first visit.
How do I prepare for laser hair removal?
To prepare for laser hair removal, avoid plucking and waxing for 30 days before the treatment. Shave the area 12–24 hours before the session, but do not apply lotions, moisturisers or sunscreen. In the days before, avoid medications such as blood thinners, NSAIDs, dyes and photosensitising drugs. If you are unsure whether your medication could affect the treatment, contact us and we will advise.
Can I start laser hair removal if I am pregnant?
It is best to play it safe and avoid laser hair removal during pregnancy. There is no evidence to suggest it is harmful, but no long-term studies have been conducted on the laser’s effect on the unborn child. We do not recommend laser hair removal during pregnancy.
Are there body areas where laser hair removal cannot be done?
Laser hair removal can be performed on any part of the body except the eyelids. The most popular treatment areas are the legs, back, arms, chest, upper lip, underarms and bikini zone. You can also treat the ears, nose, scalp and forehead. Our specialists are always available to advise on specific zones and expected results.
I have dark skin. Can I have alexandrite laser hair removal?
The alexandrite laser is best suited to people with light skin, and works on both dark and light hairs. It is not recommended for tanned skin! Avoid sun exposure and tanning beds for at least 3–4 weeks before the treatment — the skin should be as light as possible, to avoid the risk of burns or pigmentation. Suitable for Fitzpatrick skin types I–III (light to slightly olive skin). You can always consult our specialists about which laser type is right for you.
Are there side effects of laser hair removal?
Side effects are minimal — this is one of the main advantages of laser hair removal. Some people experience temporary redness, itching and swelling immediately after the treatment — a sign of an effective treatment. These typically disappear within a few hours and can be soothed with aloe vera. In rare cases, marks or blisters may appear, but usually only in those who do not follow the correct aftercare.
Can I have laser hair removal during my period?
There are no contraindications to laser hair removal during your period. You will need to wear a tampon and the treatment can proceed normally. Please note that skin sensitivity is heightened during this time.
How long do laser hair removal sessions take?
At SATORI we use the Soprano Titanium diode laser, offering fast, painless treatments with long-lasting results. Session duration depends on the treatment area: small zones (face, underarms) take around 5 minutes; arms, intimate zone, abdomen and back around 30 minutes; legs around 40–50 minutes. Combinations extend the session. Contact us to find out how long to allow.
Can I exercise on the same day as laser hair removal?
You can exercise before the treatment, but we do not recommend intense training immediately after. It is not ideal for the treated area to sweat. Avoid hot showers, saunas and steam baths for 24 hours after the treatment.
What if I am taking medication?
Inform your therapist if you have taken any medication within 7 days before the treatment. Some medications can cause photosensitivity, which could lead to an unwanted skin reaction such as hyperpigmentation or burns.
Can laser hair removal remove white/grey hairs?
Laser hair removal cannot remove white or grey hairs. The laser targets melanin in the hair follicle — white/grey hairs contain no melanin and cannot be deactivated. Blonde hairs, however, can sometimes be treated.
What to expect after a laser hair removal treatment?
After the treatment you can return to your normal daily activities. Within 14 days you will notice the hairs beginning to shed — do not remove them during this interval. Shave the area immediately before your next session.
Do I need to use sun protection?
After a treatment we recommend applying SPF50 sun protection carefully to all treated areas. Reapply every two hours when outdoors.
Can fair/blonde hairs be treated?
The Alma Soprano Titanium laser can treat both dark and light hairs. At your first visit our specialist will assess the number of sessions needed and the effectiveness of the treatment for your hair type.
Can I have laser hair removal with varicose veins?
Please consult your GP regarding your condition. In some cases we can treat an area with varicose veins; in others the discomfort may be too strong and it may not be possible.
Can I have laser hair removal if I have acne?
You can have laser hair removal in areas where you have acne. You may feel more discomfort during the treatment. Laser treatment can also improve the appearance of the skin by removing hair and reducing oil production.
Can I have laser hair removal with skin conditions — vitiligo, eczema, psoriasis, etc.?
It is not advisable to have laser hair removal if you have any of the above skin conditions. Laser treatment, even in an area without active symptoms, may trigger a spread of the condition.
Can I have laser hair removal if I have tattoos?
You can have laser hair removal in areas around the tattoo, but not over it. If the laser contacts the tattoo it will cause burning and damage the tattoo. Our specialists will cover tattoos before the treatment.
Can I have laser hair removal after a chemical peel?
If the area to be treated with laser has undergone a chemical peel less than 2 weeks before the treatment, the laser hair removal will need to be postponed.
Can I have laser hair removal if I have moles?
Moles are common skin formations that must not be treated with a laser. Before the treatment our specialists will cover moles with a white pencil and a sticker to prevent laser exposure. If a mole shows any reaction, please contact our specialist or a dermatologist.
Can I shower after laser hair removal?
We recommend not showering immediately after the treatment, and when you do, to use cool water. Avoid heating treatments and hot showers for 24 hours after the treatment.
Can I apply body lotions after laser hair removal?
We recommend moisturising with natural products. Coconut oil or aloe vera are excellent choices. If you expose the treated area to sunlight, apply SPF50 sun protection.
How to remove facial hair between sessions?
Facial hair should only be removed by shaving or trimming between sessions. Our specialists recommend using a trimmer for precision, or trimming with scissors.
Can I shape or remove my beard with laser hair removal?
Laser hair removal is suitable for both female and male faces. With the Soprano Titanium diode laser, men can remove their beard entirely or shape it to their preference.
Can I have laser hair removal while breastfeeding?
You can start laser hair removal while breastfeeding, but we recommend waiting until you have stopped, as hormones are still normalising during this period. Please consult our specialists.
Can I have laser hair removal while taking vitamins?
Vitamins are not a problem for laser hair removal provided they do not exceed the standard daily dose. If you are taking a higher dose, a photosensitivity test can be performed and our specialists can advise.
Can I use self-tanner during laser hair removal?
You cannot use self-tanner during a laser hair removal course. At least 30 full days must have passed since the last application of such products.
I have PCOS. Does it affect laser hair removal results?
Polycystic ovary syndrome increases testosterone production, which is directly linked to body hair. When the condition is managed with medication and/or supplements, laser hair removal is effective.
I have elevated testosterone. Does it affect laser hair removal?
Elevated testosterone in women leads to increased body hair (Hirsutism) — hair growth in areas atypical for the female body (e.g. beard, areolas). When levels are managed, laser hair removal is effective.
Can I have facial laser hair removal with braces?
Laser hair removal is not a problem if you have braces. During the treatment we will place a cotton pad between your teeth and lip to minimise contact between the laser beam and the braces. For all other body areas there are no restrictions.
Can I go swimming after laser hair removal?
Avoid swimming pools for at least 24 hours after a treatment. Pool water is treated with chlorine and strong disinfectants, which could cause allergic reactions or skin irritation in the treated area.
Can I have sexual intercourse before/after an intimate area treatment?
We recommend avoiding sexual intercourse 24 hours before and after an intimate area treatment. The treatment itself may feel more uncomfortable if preceded by sexual activity. The skin in this area is sensitive and needs protection.
Should I apply specific cosmetics after the treatment?
After laser hair removal, as with any cosmetic treatment, it is important to care for your skin. Moisturisation is essential. Use natural oils and creams, and apply SPF50 when exposing the area to sunlight.
Is laser hair removal possible (e.g. armpits) with a breast adenoma?
Adenomas are benign. Laser hair removal would not negatively affect a breast adenoma — it is not contraindicated. SATORI encourages regular medical check-ups.
What is Endospheres therapy?
Endosphères therapy is a high-tech, non-invasive treatment for body contouring and improving skin quality. The method uses compressive microvibration delivered through a special applicator with silicone spheres, designed to work deep in the tissue with exceptional precision.
What results can I expect?
The treatment helps reduce cellulite, stimulates lymphatic drainage and microcirculation, and improves skin elasticity and tone. The result is a visibly smoother, firmer and more harmoniously contoured figure.
Which areas is the therapy suitable for?
Endosphères therapy is suitable for: thighs and buttocks • abdomen and waist • flanks • arms • knees • back.
What does the treatment feel like?
The treatment is extremely comfortable and relaxing. The intensity is adjusted individually, and the sensation is that of a deep, pleasant massage without pain.
How many treatments are needed for optimal results?
For maximum, lasting results we recommend an individually tailored course, usually between 6 and 12 treatments, depending on tissue condition and your aesthetic goals. These can be discussed at a free consultation with our therapist.
How often is the therapy performed?
Treatments are carried out 2–3 times a week, allowing the necessary interval for optimal tissue regeneration.
When will I see the first results?
Many clients notice improvement after the first few treatments, with the skin becoming smoother and firmer. The full effect develops gradually and stabilises after completing the course.
Is Endospheres therapy safe?
Yes. The method is clinically tested and widely used in medical aesthetics. The treatment does not damage the skin and requires no downtime.
Are there contraindications?
The treatment is not recommended in cases of: pregnancy (treatments are possible between the 3rd and 7th month, after consultation with a therapist) • active skin inflammation or infections • severe varicose veins • oncological conditions • thrombophlebitis.
Can it be combined with other aesthetic therapies?
Yes. Endosphères therapy combines excellently with other device-based and medical-aesthetic treatments for a complete, long-lasting result. You can combine it with massage or an Alma PrimeX treatment. At your consultation our specialists will advise you on the possible combinations and whether they are suitable for you.
Is there a recovery period?
No. After the treatment you can immediately return to your normal daily routine.
Treatment during pregnancy?
Treatments for pregnant women are possible only between the 3rd and 7th month of pregnancy, and only after consultation with a therapist.
What is PrimeX RF FACE?
PrimeX RF FACE is a certified medical radiofrequency technology for non-invasive skin tightening and rejuvenation. At Satori Clinic the treatment is performed under a medical protocol, with precisely controlled RF energy acting selectively on the dermal layers responsible for skin density and elasticity.
How does it work?
The radiofrequency energy creates a controlled thermal effect in the dermis, which leads to: immediate contraction of the collagen fibres • activation of neocollagenesis and neoelastogenesis • improved dermal structure and microcirculation. This process delivers both an instant lifting effect and long-term skin rejuvenation.
What results can I expect?
Visible tightening and lifting of the skin • reduction of fine lines and wrinkles • an improved facial oval and contour • denser, smoother and more radiant skin.
Which areas is the therapy indicated for?
PrimeX RF FACE is indicated for treating: face • neck • décolleté • periorbital area (around the eyes).
What does the treatment feel like?
The treatment is comfortable and well tolerated. Patients feel an even, pleasant warming sensation; the parameters are adjusted individually according to clinical indicators and skin sensitivity.
How many treatments are needed?
At Satori Clinic the treatment plan is prepared individually after a consultation. A course of 4 to 6 treatments is usually recommended, depending on age, skin condition and the desired results.
How often are the treatments performed?
Treatments are performed every 7–14 days, allowing the regenerative processes in the dermis to run optimally.
When are results visible?
A light lifting effect can be seen after the very first treatment. Gradual improvement continues over 8–12 weeks, with maximum results achieved after completing the course.
Is the treatment safe?
Yes. PrimeX RF FACE is a clinically safe, non-invasive therapy used in medical aesthetics. At Satori Clinic we work in strict compliance with medical standards and with individual control of the parameters.
What are the contraindications?
The treatment is not performed in cases of: pregnancy • a pacemaker or metal implants in the treatment area • active dermatological inflammation or infections • oncological conditions • epilepsy.
Can the therapy be combined with other medical-aesthetic treatments?
Yes. At Satori Clinic PrimeX RF FACE is often included in complete anti-ageing protocols and can be combined with other device-based and injectable therapies for an optimal, lasting result. Our specialists will advise you on the possible combinations at a free consultation.
Is there a recovery period?
No. The treatment requires no downtime and you can return to your daily activities immediately.
What is microneedling?
Microneedling is a minimally invasive device treatment that uses ultra-fine needles to create microchannels in the skin. This controlled micro-trauma activates the skin’s natural regeneration processes, stimulates collagen and elastin production, and improves skin texture and density.
What are the main mechanisms of action?
Neocollagenesis and neoelastogenesis — stimulating the natural production of collagen and elastin • improved microcirculation — accelerating metabolism in the dermis • enhanced absorption of active serums — the microchannels allow rejuvenating ingredients to penetrate deeper.
What results can I expect?
You can expect: smoothing of fine lines and wrinkles • firmer, denser skin • reduction of scars, acne and hyperpigmentation • a more even, fresh complexion.
Which areas is the treatment suitable for?
Microneedling is suitable for: face • neck • décolleté • hands and other areas with lax skin or scarring.
Is the treatment painful?
The treatment is performed with local anaesthesia or a numbing cream. The sensation is a light scraping or tiny pricking, which is completely tolerable.
How many treatments are needed?
A course of 3 to 6 treatments is recommended, depending on skin condition and therapeutic goals. The interval between treatments is 4–6 weeks, to allow full regeneration of the dermis. You can also discuss the interval best suited to you with our specialists.
When are results visible?
Immediate effect: a refreshed complexion and light tightening. Long-term effect: improved skin density and texture after 6–12 weeks, with results continuing to develop for several months after completing the course.
Is the treatment safe?
Yes. Microneedling is a clinically safe and well-tolerated treatment. At Satori Clinic we work with certified devices and strictly follow sterile protocols.
Are there contraindications?
The treatment is not performed in cases of: pregnancy and breastfeeding • active skin infections or herpes • severe cystic acne • oncological conditions • blood clotting disorders or anticoagulant use. You can always ask our specialists if anything concerns you before the treatment.
Can it be combined with other treatments?
Yes. Microneedling combines successfully with device therapies, mesotherapy and biostimulating serums to enhance the rejuvenating effect. You can discuss all possible combinations with our specialists — they will suggest the most suitable options for your skin and desired results.
What is the recovery period?
After the treatment the skin may be slightly red and sensitive for 24–48 hours. The micro-injuries heal quickly, without serious discomfort or downtime.
What to expect immediately after the treatment?
The skin will be slightly red and sensitive, similar to a mild sunburn. Light swelling or a feeling of warmth may appear, subsiding within 24–48 hours. The microchannels in the skin allow deeper penetration of active ingredients, which enhances the effect of the therapy.
Recommended aftercare?
Hydration and soothing products — use the serums and creams recommended by the Satori Clinic specialists. Sun protection — avoid direct sunlight and apply SPF 50+, as the skin is sensitive. Avoid aggressive cosmetic products — scrubs, peels and acids for at least 5–7 days after the treatment. Do not touch or scratch the treated area — the microchannels close quickly, but for optimal results it is important not to traumatise the skin. Avoid hot baths, sauna and intense workouts for the first 24 hours.
What to expect in the following days?
Light peeling or flaking of the skin is normal and indicates that regeneration has begun. The skin will gradually feel smoother, firmer and more radiant. The full effect of the course is seen after 6–12 weeks, when the collagen and elastin fibres are fully activated.
When should I contact a specialist?
If unusual pain, severe redness or a rash appears, contact the Satori Clinic team.
How many types of Dermapen treatments do you offer at Satori Clinic?
At Satori Clinic we can offer treatments with the original Dermapen4, Dermapen 4 + ExoCoBio, Microneedling + BioRePeel, Microneedling + Mesoestetic®, and Microneedling + ST MED Therapy. Other combinations are possible after a consultation with our specialists.
What is a dermatology examination?
A dermatology examination is a medical consultation with a dermatologist aimed at assessing the condition of the skin, hair and nails, and at the early detection of diseases or abnormalities. During the examination the dermatologist: visually examines the skin for rashes, pimples, spots, scars, moles, freckles, warts or other formations • assesses the structure of the hair and nails, including hair loss, dandruff, onychomycosis or deformities • asks about your health, hereditary conditions, allergies, medications and lifestyle factors that may affect the skin • recommends additional tests if necessary, such as blood tests, biopsy, dermatoscopy or microbiological analysis • provides advice and a treatment plan, including medication, cosmetic therapies, dietary changes or skincare. The goal of the dermatology examination is not only to diagnose existing problems, but also to take preventive measures for healthy skin and to detect serious diseases such as skin cancer early.
Which doctor do you have at Satori Clinic?
Dr. Melani Kristal Angelova — Specialist Dermatologist | Regenerative and Functional Medicine. Dr. Melani-Kristal Angelova is a qualified physician with a Master’s degree in Medicine from the Medical Faculty of Sofia University, obtained in 2017. She specialised at Alexandrovska University Hospital from 2019 to 2023, acquiring a specialty in Dermatology and Venereology. Dr. Angelova studied in Canada, completing pre-med studies before her Master’s degree, and worked in South Africa in the field of regenerative and functional medicine before acquiring her specialty. Since 2019 Dr. Angelova has worked as a specialist in dermatology and aesthetic medicine. She has experience in clinical and aesthetic dermatology, creating personalised treatment plans tailored to each patient’s needs, in both hospital settings and private clinics. Dr. Angelova takes part in numerous trainings, conferences and congresses, maintaining her professional development and her ability to apply new, effective methods in her practice as a clinical and aesthetic dermatologist. Memberships: Bulgarian Association of Aesthetic Dermatologists (BAED); Bulgarian Medical Association (BMA).
What types of dermatological treatments are there?
The most commonly performed dermatological treatments combine diagnostic, therapeutic and aesthetic interventions carried out by, or under the supervision of, a dermatologist. Therapeutic treatments: treatment of acne and post-acne — topical or systemic medication, laser therapies and chemical peels • treatment of onychomycosis — laser therapy to destroy nail fungus • treatment of rosacea, couperose and vascular lesions — laser therapies, phototherapy or topical agents • removal of warts, papillomas and other benign lesions — laser removal, cryotherapy or electrocoagulation • treatment of hyperpigmentation — chemical peels, lasers or creams with active ingredients. Aesthetic dermatological treatments: anti-wrinkle injections and fillers — for correcting wrinkles, volume loss and facial contour • mesotherapy — injecting vitamins, hyaluronic acid and active ingredients for hydration and firming • laser rejuvenation and resurfacing — Nd:YAG, Er:YAG or combined lasers for skin tightening and smoothing scars • chemical and medical peels — for evening the complexion and removing scars or fine lines • LED therapies and photobiostimulation — for treating acne and redness and stimulating collagen • skin diagnostics and care consultation — assessment of skin type and dermal condition with recommendations for home care.
What is an initial dermatologist examination?
The initial examination is your first consultation, during which the condition of the skin, nails and hair is assessed, a preliminary diagnosis is made and an individual treatment or maintenance plan is prepared. The dermatologist asks about your complaints, their duration and the factors that worsen or improve them, as well as family history, previous skin conditions, allergies, medications and lifestyle. The overall condition of the skin is assessed, including the face, neck, décolleté, hands and other areas as needed, checking specific lesions, rashes, pigmentation, scars or vascular changes. The dermatologist recommends therapeutic treatments (laser, peels, medication) or cosmetic treatments for maintaining the skin, gives advice on home care, sun protection and lifestyle, and informs you about the time needed for visible results, the frequency of treatments and possible side effects. The goal of the initial examination is not only diagnosis, but personalised skincare, prevention of complications and optimising the therapeutic effect of future treatments.
What is a follow-up dermatologist examination?
The follow-up examination is a subsequent consultation held after the initial examination and any prescribed treatment or therapy. Its aim is to evaluate the effect of the treatment, monitor the progress of your skin condition and, if necessary, adjust the treatment plan. The goal is to ensure the effectiveness and safety of the treatment, respond promptly to any side effects and optimise your skincare for the best possible results.
What is an aesthetic consultation with a dermatologist?
The aesthetic consultation with a dermatologist is a specialised consultation aimed at assessing the condition of your skin and recommending treatments and therapies to improve your appearance and prevent future skin problems. It combines a medically precise approach with aesthetic solutions, taking into account your individual needs and goals, in order to achieve an optimal and safe result.
What types of aesthetic dermatological treatments are there?
Aesthetic dermatological treatments include: laser and light therapies, injectable treatments, peels and resurfacing, and combined therapies.










